Employees and their families enrolled in McClatchy’s medical plans can speak with licensed board-certified healthcare professionals remotely 24/7. We encourage employees and their family members enrolled in our Aetna coverage to use telemedicine as their first line of defense in order to limit potential exposure in physician offices.
*McClatchy has partnered with Aetna to temporarily waive the employee cost associated with telephonic health services.
- Physical Health - Teladoc U.S. board-certified doctors can diagnose, treat and prescribe medication for a wide range of conditions without having to physically travel to medical offices -- and prevent potential exposure to COVID-19.
- Behavioral Health - Teladoc licensed professionals provide support for anxiety, depression, family difficulties and more. Services range from ongoing visits with a mental healthcare specialist to expert medical opinions for complex cases and counseling is confidential and judge-free.
You can get started with Teladoc at Teladoc.com/Aetna, calling 1-855-TELADOC (835-2362) or downloading the mobile app. The contact information is also listed on your Aetna medical card.
24/7 Confidential Support: Talk with a licensed behavioral health professional for help coping with any unknowns in your life, including fears around Coronavirus. This is a free* and confidential program that helps all employees and their families balance the demands of work, life and personal issues.
*Telephonic visits are unlimited and up to five face-to-face visits with a counselor per incident are covered each year. Co-pays and deductibles are not subject to this benefit.
- Phone: 1-866-845-4972
- Online: Aetna Life Value
- Username: McClatchy
- Password: McClatchy
Visit the “Well-Being” section for additional information on programs available for physical and mental wellness.