COVID-19 Resources

As we work through these trying times, here are a few of resources to keep in mind. Check back regularly as we will regularly be updating to better support your needs.

Vaccination Resources

The roll-out of COVID-19 vaccines may leave you with questions and even worry. Are they safe? Is one vaccine better to get than another? When can I get vaccinated?

These resources can help you stay informed, make a plan and address any concerns you may have.

Hear from Dr. Sree, Chief Medical Officer of CVS Caremark®

Hear from Dr. Sree about the safety of the FDA-authorized vaccines as well as mild side effects you may experience when you get your vaccination.

 

Benefit Plan Changes and Enhancements

McClatchy has been actively working with our providers to make temporary benefit plan changes and enhancements. See some of those changes below.

Medical Services

As mandated by the Families First Coronavirus Relief Act, members are eligible for COVID-19 testing and doctor visits at no cost for the duration of the federal mandate.

To find a testing facility and schedule an appointment go to cvs.com/minuteclinic/covid-19-testing.

Counseling Services

Speak with Teladoc licensed professionals to provide support for anxiety, depression, family difficulties, and more. Services range from ongoing visits with a mental healthcare specialist to expert medical opinions for complex cases and counseling is confidential and judge-free.

You can get started with Teladoc at Teladoc.com/Aetna, calling 1-855-TELADOC (835-2362) or downloading the mobile app. The contact information is also listed on your Aetna medical card.

Cost: McClatchy has partnered with Aetna to temporarily waive the employee cost associated with telephonic health services. Employees and their families enrolled in McClatchy’s medical plans are eligible to utilize this benefit at no cost.

Learn more about other services Teladoc offers.

The Employee Assistance Program (EAP) helps families balance the demands of work, life and personal issues. EAP offers online resources, unlimited 24/7 telephone access to licensed behavioral health professionals and up to five face-to-face visits with a counselor per person and per incident each year.

Online Resources

Resources include live and recorded webinars, podcasts, checklists and much more focused on managing anxiety and stress, parents and children, social distancing and staying connected, self-care, mental health, coping with grief and loss, medical professionals and caregivers and workplace changes. To access these benefits click here. (Username/password: McClatchy)

Telephonic Visits

Telephonic visits are free, unlimited, confidential and available 24/7. Call them today at 1-866-845-4972.

Televideo Visits

You can now access your five face-to-face visits via televideo and you have choices! To get started contact one of the providers below:

  • MDLive
    Toll-free: 1-855-824-2170
    or go to www.mdlive.com/BHCOMM
  • Arcadian telepsychiatry
    Toll-free: 1-866-991-2103
  • Inpathy*
    Toll-free: 1-800-442-8938
    *Only available to employees located in CA, CO, DE, MO, NJ, NY, PA, VA.

Cost: Once you exhaust your free EAP sessions, if you would like to continue televideo visits, the cost will be your responsibility.

Learn more about other services EAP offers.

Prescription Services

To limit your exposure to the virus, or avoid passing it around CVS is now offering free home delivery of your prescription medications (excludes over-the-counter medications). You can request delivery by calling the store, selecting your delivery options within the CVS Pharmacy app or through a link via an "order ready" text message. See more information here.

Early refill restrictions have also been waived through the end of 2020 so that employees have access to medications while sheltering in place.  The COVID-19 early refill process enables employees to obtain 30-day prescriptions for maintenance medications at any in-network pharmacy ahead of their normal fill schedule. If you need an early refill, call your pharmacy and ask if you’re eligible to refill your prescription early due to COVID-19.

Eye Care Services

To help flatten the curve, VSP is offering Essential Medical Eye Care Services through June 2021 from their VSP eye doctor, at no cost. These visits cover urgent eye care issues like pink eye or sudden vision loss. Using the VSP eye doctor allows you to avoid the ER and Urgent Care during this pandemic. See additional information on VSP's Covid-19 Response.

Coping with COVID-19 Webinars

Get help understanding some of the reasons new threats such as Coronavirus can be so scary,  learn about symptoms, prevention methods and ways to help keep you calm with these on-demand webinars.

Questions?

  • 24/7 Aetna Nurse Medical Line: 1-800-556-1555
  • Aetna Crisis Response Line: 833-327-2386
  • 24/7 EAP: 1-866-845-4972