Employee Assistance Program (EAP)
Our Employee Assistance Program (EAP) is designed to provide you with solutions to your day-to-day challenges at work and at home.
Resources For Living, commonly referred to as EAP, is available at no cost to you and all members of your household. That includes dependent children up to age 26, whether or not they live at home. Services are available and confidential 24 hours a day, 7 days a week.
Plan Information
In partnership with Aetna, all employees receive unlimited access to online resources, 24/7 telephone access to licensed behavioral health professionals and up to five face-to-face visits in person and via televideo with a counselor per person and per-incident each year. Benefits also include legal and financial consultations. Co-pays and deductibles are not subject to this benefit.
- Understanding EAP: A consumer guide to understanding your EAP benefits.
- Aetna EAP Summary Plan Description
The Summary Plan Description (SPD) is a detailed guide to what services EAP covers and how the plan works. - Summary of Benefits and Coverage
The Summary of Benefits & Coverage (SBC) is a snapshot of EAP limits and exceptions explained in easy-to-understand terms.
Services Provided
You can access up to 5 counseling sessions per issue each year. Counseling sessions are available face to face or online with televideo. Services are free and confidential. EAP can help with a wide range of issues including:
- Relationship support
- Stress management
- Work/life balance
- Family issues
- Grief and loss
- Depression
- Anxiety
- Substance misuse and more
- Self-esteem and personal development
Telephonic Visits
Call EAP 24 hours a day at 1-866-845-4972 for in-the-moment emotional well-being support.
Televideo Visits
You can now access your five face-to-face visits via televideo and you have choices! To get started by contacting one of the providers below:
- MDLive
Toll-free: 1-855-824-2170
or go to www.mdlive.com/BHCOMM - Arcadian telepsychiatry
Toll-free: 1-866-991-2103 - Inpathy*
Toll-free: 1-800-442-8938
*Only available to employees located in CA, CO, DE, MO, NJ, NY, PA, VA.
Cost: Once you exhaust your 5 free EAP sessions, if you would like to continue televideo visits, the cost will be your responsibility.
Competing day-to-day needs can make it tough to know where to start. Call EAP for personalized guidance. They can help you find resources for:
- Child care, parenting and adoption
- Summer programs for kids
- School and financial aid research
- Care for older adults
- Caregiver support
- Special needs
- Pet care
- Home repair and improvement
- Household services and more
EAP also offers carekits related to growing families, child care, caregiving and more.
EAP offers a member website that includes a full range of tools and resources to help with emotional wellbeing, work/life balance and more. You’ll find:
- Articles and self-assessments
- Adult care and child care provider search tool
- Stress resource center
- Video resources
- Live and recorded webinars
- Mobile app
Discount Center
Find deals on brand name products and services including electronics, entertainment, gifts and flowers, travel, fitness, nutrition and more.
myStrength
myStrength offers tools to improve your emotional health and help you overcome depression, anxiety, stress, substance misuse and/or chronic pain.
To access these benefits mentioned above click here then enter McClatchy for the username and password.
You can get a free 30-minute consultation with a participating attorney for each new legal topic related to:
- General
- Family
- Criminal law
- Elder law and estate planning
- Divorce
- Wills and other document preparation
- Real estate transactions
- Mediation services
If you opt for services beyond the initial consultation you can get a 25 percent discount. Learn more about legal services offered to you through EAP today.
*Services must be related to the employee and eligible household members. Work-related issues are not covered. Discount does not include flat legal fees, contingency fees and plan mediator services.
Simply call for a free 30-minute consultation for each new financial topic related to:
- Budgeting
- Retirement or other financial planning
- Mortgages and refinancing
- Credit and debt issues
- College funding
- Tax and IRS questions and preparation
You can also get a 25 percent discount on tax preparation services. Learn more about financial services offered to you through EAP today.
*Services must be for financial matters related to the employee and eligible household members.
Identity theft services- One hour fraud resolution phone consultation or coaching about ID theft prevention and credit restoration. Services include a free emergency kit for victims.
MindCheck online tools make it easy to improve your emotional well-being. Measure your mindset and get immediate feedback and resources to maintain a positive outlook. You’ll also find tips, articles and videos on a variety of topics that include:
- Relationships
- Depression
- Fitness and nutrition
- Stress
- Substance use and more
Contacts
- 24/7 well-being support: 1-866-845-4972
- Online resources: mylifevalues.com
- Username: McClatchy
- Password: McClatchy