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Health and Welfare Benefits

Click HERE to review vendor specific contact information for McClatchy's health care plans.

Information includes:

  • Plan / Group # Information
  • Member Services phone numbers
  • Claims / appeals addresses
  • Member websites
  • Support services email addresses (if applicable)

Aetna is the medical provider for McClatchy. Below is some helpful information regarding our plans.

  • Member Services: 888-492-3862
  • Mental Health / EAP: 866-845-4972
  • Medical Pre-certification: 888-277-2467
  • CVS/caremark customer care: 866-505-6233
  • Mail Order: 800-227-5720
  • Specialty Pharmacy: 800-237-2767
  • Group #: 620229-016-00159

Cigna is the administrator McClatchy. Below is some helpful information regarding our plans.

  • Member Services: 800-244-6224 (800-CIGNA24)
  • Cigna Website:


VSP is the administrator for McClatchy's vision plan. Below is the contact information and the out-of-network form. If you have further questions regarding your vision insurance, please vision the Vision page under the Health tab.

McClatchy offers confidential employee assistance to all employees. Co-pays and deductibles are not subject to these services. For additional information regarding this benefit, please visit the EAP page under the Life tab.

EAP Website

  • Username: McClatchy
  • Password: McClatchy


Employee Tools

If you're looking to enroll in benefits, change beneficiaries, update your address(es) or check your pay statement, you will need to log into Employee Self Service. Your User ID is your employee number and if you forgot your password, please utilize the 'Forgot my Password' link. Please note due to security reasons, Employee Self Service is only available while at work or while on VPN.

Check out McClatchy's new People intranet, Eleanor! You will find additional information on all things People on this site.

Kronos is our timekeeping system. Depending on which market you are at and your FLSA status, you may enter your worked hours a little differently. If you have questions or concerns regarding your time-card, please contact your manager or time-keeper directly.

Prior plan information can be found here.

Meet your People Team Benefits Specialists!

Meet Carmelita! She is our Corporate Sr. HR Generalist and also the Benefits Specialist for all Corporate employees. She joined the McClatchy family back in 2016 and resides in Sacramento, California. She is a proud cat mom and also loves vintage Volkswagen's.

You can reach Carmelita via email at

Meet Ann! She is the Benefits Specialist for the West Region along with being the HR Generalist for Boise, Idaho and Bellingham, Washington. She resides in Boise, Idaho with her husband and dog, Daisy, and kitty, Kayla. In Ann's spare time, she enjoys spending time with friends, gardening, cooking and home improvements!

You can reach Ann via email at

Meet Karen! She is our Regional Benefits & Leave Specialist for the West Region. She's been with McClatchy since 2002 when she was hired as the HR Director at the Centre Daily Times. She lives in State College, Pennsylvania with her husband, Mark, and their very spoiled cockapoo, Casey. When Karen't isn't working, she enjoys spending time with her family, gardening, trying new recipes and being a grandma!

You can reach Karen via email at


Meet Rita! She is our Regional Benefits & Leave Specialist for the Central Region. Rita truly enjoys interacting with employees and helping them with any questions or concerns they may have. She lives in Fort Worth, Texas and enjoys spending time with her grandchildren and grand-dog!  Rita also enjoys gardening, live music & concerts and crafting.

You can reach Rita via email at