Can't find what you're looking for?
Don't worry, you're in the right place!
Click HERE to review vendor specific contact information for McClatchy's health care plans.
- Plan / Group # Information
- Member Services phone numbers
- Claims / appeals addresses
- Member websites
- Support services email addresses (if applicable)
Aetna is the medical carrier for McClatchy. Below is some helpful information regarding our plans.
- Member Services: 888-492-3862
- Mental Health / EAP: 866-845-4972
- Medical Pre-certification: 888-277-2467
- CVS/caremark customer care: 866-505-6233
- Mail Order: 800-227-5720
- Specialty Pharmacy: 800-237-2767
- Group #: 620229-016-00159
Visit the Aetna Member Website to track claims, request ID cards, compare doctors and service costs.
Cigna is the carrier for McClatchy's dental coverage. Below is some helpful information regarding our plans.
- Member Services: 800-244-6224 (800-CIGNA24)
- Cigna Plan Number: 3214896
- Cigna Website: www.mycigna.com
- Health Information Disclosure Authorization
- Declaration of Domestic Partnership
- Termination of Domestic Partnership
- Waiver of Coverage
- Dentist Nomination
- Dental Claim
- Balanced Billing Reimbursement
- Oral Health Integration Reimbursement
Still Have Questions?
McClatchy's new Total Rewards team is here to help you get the most out of our benefits programs! If you have specific plan questions or need assistance resolving claim issues contact the Total Rewards team by phone, email or using the online form below:
- Phone: 800-852-2802, Opt. 1
- Email: firstname.lastname@example.org
Benefits Inquiry Form
If you're looking to enroll in benefits, change beneficiaries, update your address(es) or check your pay statement, you will need to log into Employee Self Service. Your User ID is your employee number and if you forgot your password, please utilize the 'Forgot my Password' link. Please note due to security reasons, Employee Self Service is only available while at work or while on VPN.
Kronos is our timekeeping system.
If you have questions or concerns regarding your time-card, please contact your manager or time-keeper directly.
Legal Policies & Plan Year Information
Prior plan information can be found here.