Need to take a leave of absence?

We understand that life sometimes gets in the way of work. You may need to take time off from your work for a medical reason, to welcome a new child to your family, or to take care of an ailing family member.

Check out ALEX tool

Check out the new interactive tool called ALEX on Leave of Absence at that will walk you through the whole process.

File your claim

Contact The Hartford to open your claim if you anticipate being out more than 5 days. To file your claim you can 1-866-269-6241 or go online @

Here is a claim guide for your review.

Notify the leave administrator

After submitting your claim, notify the leave administrator at 1-800-852-2805 (option #2) or email

There are a  few instances (i.e. personal non-medical or non-FMLA-related leave) where you would not need to open a claim but you’ll want to discuss with the leaves administrator prior to your leave starting. 

Still have questions?

Check out the leave of absence page and if you still have specific plan questions or need assistance filing your claim, contact the leave administrator by phone, email: